Privacy Policy for Taqwa Mart
Effective Date: December 8, 2024
Welcome to Taqwa Mart, a Rajshahi-based e-commerce platform providing online shopping services to customers throughout Bangladesh. At Taqwa Mart, we value the privacy of our customers and are committed to protecting their personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit or make a purchase through our website, https://taqwamarts.com.
1. Information We Collect
We collect the following types of information to provide better services and ensure a seamless shopping experience:
a. Personal Information
When you place an order or register on our platform, we may collect:
- Name
- Address (Delivery and Billing)
- Phone Number
- Email Address
b. Payment Information
When making a purchase, we collect payment details through secure third-party payment gateways. We do not store your full credit/debit card information on our servers.
c. Automatically Collected Information
We may collect certain information automatically when you visit our website:
- IP Address
- Browser and Device Information
- Browsing Behavior (e.g., pages visited, time spent, etc.)
d. Cookies
We use cookies to enhance user experience, save preferences, and analyze website traffic. For more details, refer to our Cookie Policy section below.
2. How We Use Your Information
We use the collected information for the following purposes:
- Order Fulfillment: To process and deliver your orders via SpeedFast Courier.
- Customer Support: To communicate with you regarding your orders, address inquiries, or resolve issues.
- Marketing: To send promotional offers, discounts, and updates (only if you opt-in).
- Security: To prevent fraudulent transactions and unauthorized access to your account.
- Improvement: To analyze and improve our services, website performance, and customer experience.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, your information may be shared under the following circumstances:
a. Service Providers
We share information with trusted service providers, such as:
- Delivery Partners: SpeedFast Courier, to ensure the delivery of your purchases.
- Payment Gateways: To process secure payments.
b. Legal Requirements
We may disclose your information if required by law or in response to valid legal processes.
c. Business Transfers
In the event of a business transfer, such as a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
4. Data Security
We take data protection seriously and implement industry-standard measures to safeguard your personal information:
- Secure Sockets Layer (SSL) encryption for data transmission.
- Regular monitoring for vulnerabilities.
- Access to your personal information is restricted to authorized personnel only.
5. Your Rights
As a customer, you have the following rights regarding your personal information:
- Access: Request a copy of the information we hold about you.
- Correction: Update or correct inaccurate information.
- Deletion: Request the deletion of your data (subject to legal obligations).
- Opt-Out: Unsubscribe from marketing communications.
To exercise these rights, please contact us at [email protected].
6. Cookies Policy
Cookies are small files stored on your device to improve website functionality and enhance your browsing experience. We use:
- Essential Cookies: To enable website functionality.
- Performance Cookies: To analyze site usage and improve performance.
- Marketing Cookies: To deliver personalized advertisements.
You can manage your cookie preferences through your browser settings.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and recommend reviewing their policies before providing any personal information.
8. Updates to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices, legal requirements, or other circumstances. The updated policy will be posted on this page with the “Effective Date” noted at the top.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Taqwa Mart
Address: Alokar Mor, Ranibazar, Rajshahi, Bangladesh
Email: [email protected]
Phone 1: +8801855443937
Phone 2: +8801812342640
Website: https://taqwamarts.com
By using our website or services, you consent to the terms outlined in this Privacy Policy. Thank you for trusting Taqwa Mart with your personal information!